Client Testimonials

Here's What Our Clients Are Saying About Starboard.

I was very impressed with Rick Florez (My loan officer) and his attention to every document needed to ensure a speedy process. Rick worked tirelessly delivering documents to me as I didn’t always have access to a printer. Rick is on the job 24/7 for his clients, I could not be more pleased with his support and execution.

Tom K

Reg Gustin was amazing to work with.  He made sure timelines were met and always responded to my questions & inquiries with thoroughness & promptness. Top Notch Professional.

Lisa G.

Thank you, Sara!  We truly appreciate all that you have done for us! Always on top of things, always responsive to our questions. Everything.  It has been a crazy and rough road over the last several years — so getting back into a house means the absolute world to us!  Thank you, again!

April S.

We just completed our third loan with them and the entire team is absolutely the best mortgage team I know of and highly recommend them over ANY company in the valley. Their execution, communication, professionalism, and attention to detail with their client is second to none. I want to specially thank Sara for all her dedication to our recent closing. Thank you Sara and Team!


Sara was always available day or night if I had questions or concerns. I feel like I made a new friend. Thanks a TON for everything!

Patricia B.

Carolyn was awesome and returned emails promptly. I never had to worry about anything.

Cynthia B.

“Efficient, flexible, amd accomidating. Both Sara and Coral were fantastic. They were on top of the entire process! Love them both.”

Maria M.

“I had a wonderful experience being a first time home buyer. You and your team made buying this townhouse painless. I will keep Starboard information and give it to anyone I know who wants to purchase a home. Thank you all.”

Vanessa N.

“Marcus, you are the best! I am impressed with your professionalism, intelligence, speed and care. You made my family happy! Please thank all your team for me. I wish God to bless you all! … You guys rock!  I will recommend Starboard to all.”

– Mauro, Elaine, Lucas, Andre and Nathalia V.

I worked with Jim based on my Realtor’s recommendation.  He was very knowledgeable and friendly.  He answered questions quickly and he truly did do everything in his power to make sure that I got the home I wanted with a loan I could afford.  I would recommend him if you need a home loan.  The other staff at Starboard were great and friendly as well.  Everyone responds quickly and they are pretty straight forward on what you need.

Sara N.

My wife and I purchased our first home and I have nothing but great things to say about Starboard.  Our lender Jim was awesome!  He walked us through every step and made all of the confusing details easy for us to understand.  Thanks so much!

Tony W.

I recently worked with Starboard Financial to purchase my first home and I was so pleased with how comfortable they made me throughout the entire Process. My Credit was not the best but they worked with me to find the best rate available and locked it in. I just moved into my first house with my wife and kids last week and will be sure to recommend the professionals at Starboard Financial to all of my friends and family.

Tony H.

Thank you again SO SO MUCH. Between you and the team there, and Gerry, this process has not been as big of a headache as I thought. I really do appreciate everything. I know it is your job and all, but every time I talked with you or anyone at Starboard, I honestly felt like each person took a personal interest in me. That is a big deal to me.  Also on a side note for you, I did recommend you by name to my boss. He told me he is either in the market for a house or will be soon. I told him you are very easy to work with and I will sing your praises and that of Starboard to anyone else I know.

Roman Y.

Please let Shaun and all the Starboard team members that helped us make this happen, how enjoyable they made this process. We will definitely recommend Starboard.

Sheri A.

I worked with Coral in the process of being approved for a real estate loan. Coral is very friendly, warm and professional. She let me know exactly what I needed to do, and was very meticulous and attentive to my needs. I also felt that she wanted to make sure everything was done efficiently and in a timely manner, and she always treated me very nicely, and remembered personal things I had told her. She created a warm connection of trust and never made me feel like a number. I can tell she is dedicated to her work and to her clients and I highly recommend her!

Catherine S.

I worked with Sara in the process of being approved for a real estate loan. Sara is not only very professional, well-organized, meticulous and detail-oriented but also very warm and personable. She did everything she could to help me understand the process and go through it as smoothly as possible. As a result, I believe that the whole process could not have been handled better. It went incredibly smoothly! Sara knows her job very well, has excellent people skills, is patient, and knows how to get things done quickly and efficiently! It was a pleasure working with Sara, and I highly recommend her!


I just wanted to take a quick moment to say what a wonderful experience I had working with Sara and Crystal on my home loan. This was my first home purchase and was not sure what to expect. I told them this and they immediately began to explain things in a way that was clear and they both made me feel extremely comfortable. I knew I was in good hands! Every step of the way they kept me informed and up to date on the processing of my loan. Crystal and Sara were very understanding about the time constraints we were working under and were top notch! I could not think of two better people to have walked me through this home buying experience. Everyone I spoke to there was cheerful and accommodating! I will ALWAYS recommend Starboard to anyone I know who is thinking about buying or re-financing a home. Thank you for such a wonderful experience!

Leanna G.

Being a young, first time home buyer can be a scary process, but Jeremy and Jim walked me through every step of the process from start to finish and made it seem easy to purchase my first house. They were able to answer all of my questions big or small and were almost always available via phone, email, or in person. As a result I am in my first home and loving it!

Kayla M.

I just have to tell you how great Brandon has been through my mortgage process.  He is amazing!  This has been a sprint to get this done in a couple of weeks, and I have not always been pleasant.  But he has even when I got snarky.  He is a great representative of your company.  I can’t think when I have dealt with anyone more pleasant, responsive and helpful; I thought you should know that I certainly think he is a keeper.  Thank you.

Nancy B.

I recently purchased my first home using Starboard Financial as my lender. They made the process clear and easy. The communication between me and my mortgage consultant was great. He was quick to respond and always offered the clarification I needed. The online portal for signing documents contributed to the ease of the process. I signed everything and uploaded it to the site without ever leaving the comfort of my own home. I would definitely use Starboard Financial in the future and I always recommend them to people I know.

Crystal M.

On behalf of my mother and I, we wanted to say thank you for all you’ve done for us, we are very grateful and we know you had our best interest in mind.  We couldn’t go much longer without expressing our gratitude.  Thank you for the credit in our closing, we didn’t expect it at all, it was definitely an incredible surprise and we really appreciate it, it has really helped us tremendously.  You truly kept us, especially me, informed and up to date with all the process, answering all of our questions, even our not so great questions, getting our calls even after business hours, we truly can’t say thank you enough.  Our dream has really come true.  Thank you Marcus, God bless you.

Gabriela and Esther

Carolyn, Brandon and Starboard Financial are AMAZING! We recently purchased a beautiful home and were ready to move in.  Unfortunately our financing fell through…only 2 days before our closing date.  Our mortgage broker failed to secure our loan and was not thorough; he kept us in the dark. We were devastated.  However, we were referred to Carolyn and Starboard Financial by the sellers.  At first we were apprehensive, because we didn’t think a loan could be processed in 10 days but did they prove us wrong!  Carolyn and her team understood our situation and also understood that we needed to get things done quickly.  They were determined to give us a different experience…a much more positive one.  They were very kind and extremely professional.  We received phone calls every day; Carolyn and Brandon were in constant contact, which we appreciated the most. We created a real partnership, and thus were able to close in 10 business days!  It was wonderful to know that they were working hard to secure our future. They even worked on the weekends to get it done.  It was a real pleasure with working with Carolyn and Brandon. We will always keep them in mind for future loans. They are great people, and we highly recommend them to anyone looking to purchase their home.

Gibel C.

You are my miracle worker!  Thank you for all you do!  Oh, and I love the company you work for.  You both ROCK!!


Starboard Financial was a pleasure to finance our home purchase with. They were professional at all times and their communication exceeded expectations. The kept their word in getting the loan completed on time.

Lowell and Rita E.

I would like to thank you guys for making the refinance a smooth and fairly easy process. I appreciate the time you put in and the quickness of your responses when issues where raised. Thanks again!

Marty L.

Appreciate your help. You did a great job.

Glenn D.Phoenix, AZ

Thank you so much for making our mortgage go so smoothly and quickly. I can’t believe that from the day we found the house and applied for the mortgage to the day we moved in was three weeks. We’ve bought and sold quite a few houses and it’s never been that easy and fast.

We’ll be in touch soon to talk about refinancing and if anyone asks for a referral for a mortgage, we’ll send them right to you.

Nick and Nancy V.

More Info

Contact Us today if you would like to discuss the purchase process further or if you have any inquiries about our product offerings. If you do not have any questions and are ready to submit your information for a loan decision, please Apply Now.